Should you happen to notice that another person is extremely tall or overweight, eats too much or declines convivial drinks, has red hair or goes about in a wheelchair, ought to get married or ought not to be pregnant -- see if you can refrain from bringing these astonishing observations to that person's attention.

Smart people duck when they hear the dread announcement 'I'm going to be perfectly honest with you.

The rationale that etiquette should be eschewed because it fosters inequality does not ring true in a society that openly admits to a feverish interest in the comparative status-conveying qualities of sneakers. Manners are available to all, for free.

The idea that people can behave naturally, without resorting to an artificial code tacitly agreed upon by their society, is as silly as the idea that they can communicate by a spoken language without commonly accepted semantic and grammatical rules.

We are all born rude. No infant has ever appeared yet with the grace to understand how inconsiderate it is to disturb others in the middle of the night.

Knowing that others have gone through similar tragedies may be a help, but it should be remembered that every tragedy is not only commonplace but also unique.

Shame is the proper reaction when one has purposefully violated the accepted behavior of society. Inflicting it is etiquette's response when its rules are disobeyed. The law has all kinds of nasty ways of retaliating when it is disregarded, but etiquette has only a sense of social shame to deter people from treating others in ways they know are wrong. So naturally Miss Manners wants to maintain the sense of shame. Some forms of discomfort are fully justified, and the person who feels shame ought to be dealing with removing its causes rather than seeking to relieve the symptoms.