it's no longer socially acceptable to make bigoted statements and racist remarks. Some people are having an awful time with that: 'I didn't know anybody would be offended!' Well, where have you been? I remember when people got away with it and they don't anymore. That's fabulous.

Whamming someone smaller than oneself in order to teach that person civilized behavior is not within Miss Manners' concept of propriety, much less logic.

Shame is the proper reaction when one has purposefully violated the accepted behavior of society. Inflicting it is etiquette's response when its rules are disobeyed. The law has all kinds of nasty ways of retaliating when it is disregarded, but etiquette has only a sense of social shame to deter people from treating others in ways they know are wrong. So naturally Miss Manners wants to maintain the sense of shame. Some forms of discomfort are fully justified, and the person who feels shame ought to be dealing with removing its causes rather than seeking to relieve the symptoms.

Perhaps the greatest rudenesses of our time come not from the callousness of strangers, but from the solicitousness of intimates who believe that their frank criticisms are always welcome, and who feel free to "be themselves" with those they love, which turns out to mean being their worst selves, while saving their best behavior for strangers.

The etiquette business has its emergencies, heaven knows, but it is in the nature of etiquette emergencies that once one realizes what one has done, it is too late. One might as well get a good night's sleep and send flowers with an apology in the morning.

'Honesty' in social life is often used as a cover for rudeness. But there is quite a difference between being candid in what you're talking about, and people voicing their insulting opinions under the name of honesty.

The only way to enjoy the fun of catching people behaving disgustingly is to have children. One has to keep having them, however, because it is incorrect to correct grown people, even if you have grown them yourself.