Screening telephone calls with a receptionist or the humbler answering machine is not a dishonorable thing to do. The warmest people in the world still need uninterrupted time to attend to their lives and should not be outwitted if they have made it obvious that they are not always available upon summons.

Perhaps the greatest rudenesses of our time come not from the callousness of strangers, but from the solicitousness of intimates who believe that their frank criticisms are always welcome, and who feel free to "be themselves" with those they love, which turns out to mean being their worst selves, while saving their best behavior for strangers.

It doesn't matter whether the bride or the bridegroom writes the letters of thanks for wedding presents provided that these go out immediately after the arrival of each present and are not in the handwriting of the bride's mother.

Visiting the sick is supposed to exhibit such great virtue that there are some people determined to do it whether the sick like it or not. ... All visitors everywhere are supposed to make plans to depart if they observe their hosts visibly wilting or in pain, but this is especially true at hospitals.

When virtues are pointed out first, flaws seem less insurmountable.

There is nothing like a good friend to help you out when you are not in trouble.

Etiquette is about all of human social behavior. Behavior is regulated by law when etiquette breaks down or when the stakes are high - violations of life, limb, property and so on. Barring that, etiquette is a little social contract we make that we will restrain some of our more provocative impulses in return for living more or less harmoniously in a community.