People say when you're in love, you don't need etiquette. Well, you need it then more than anything. Or they say, "At home I can just be myself." What they mean is they can be their worst selves... They always mean they will save all their anxiety about how to behave for somebody like the head waiter of a restaurant, someone they'll never see again.

Miss Manners herself, while never rude, is given to pulling a fast pinch in the way of a handshake on those who believe in kissing on, not even the first date, but the first sighting.

It is not rude to turn off your telephone by switching it on to an answering machine, which is cheaper and less disruptive than ripping it out of the wall. Those who are offended because they cannot always get through when they seek, at their own convenience, to barge in on people are suffering from a rude expectation.

A general rule of etiquette is that one apologizes for the unfortunate occurrence, but the unthinkable is unmentionable.

people, in forming their opinions of others, are usually lazy enough to go by whatever is most obvious or whatever chance remark they happen to hear. So the best policy is to dictate to others the opinion you want them to have of you.

Should you happen to notice that another person is extremely tall or overweight, eats too much or declines convivial drinks, has red hair or goes about in a wheelchair, ought to get married or ought not to be pregnant -- see if you can refrain from bringing these astonishing observations to that person's attention.

You can deny all you want that there is etiquette, and a lot of people do in everyday life. But if you behave in a way that offends the people you're trying to deal with, they will stop dealing with you...There are plenty of people who say, 'We don't care about etiquette, but we can't stand the way so-and-so behaves, and we don't want him around!' Etiquette doesn't have the great sanctions that the law has. But the main sanction we do have is in not dealing with these people and isolating them because their behavior is unbearable.