Money numbs your senses. People who touched paper money and then placed their hands in hot burning water didn't feel as much pain as those who hadn't touched money.

It's a Wonderful Life. This film illustrates that if you treat your customers with respect, they will recognize you and even help when you're most in need.

We don't invest in financial literacy in a meaningful way. We should be teaching elementary school children how to balance a checkbook, how to do basic accounting, why it's important to pay your bills on time. First, education. Begin the learning process as early as possible, in elementary school. Second, encourage and support entrepreneurism. Third, policy. I know it's a priority of the US Treasury to augment financial inclusion and increase financial literacy.

Albert Murray's The Omni-Americans is the most valuable non-business book because it discusses how you have to draw upon everyone's creativity. America is a mash-up of cultures and traditions, and great businesses know how to tap the strengths of all their employees, whatever their background may be.

Gone is the day where you work at a job for thirty years and retire. Millennials jump around and switch careers. I think it's important for CEOs to highlight career mobility within a company, so that employees don't get bored and continue to be stimulated.

Persistence. Change doesn't happen overnight. You have to stay with it. Rosa Parks helped start the Civil Rights movement in earnest in 1955. Then it was nearly a decade until the Civil Rights Act was passed.

On a biological level, the brain registers money as something valuable - even a dollar bill which has no intrinsic value, it's just paper.