Every club has three types: fans, parasites and people who work their bollocks off, even ladies.

Unfortunately much of it is frittered away on fast cars, designer clothes and an attitude to pleasure reminiscent of the 18-30 holiday packages.

There's none as deaf as those who won't listen. I get letters. If they are moronic, they go in the wastepaper basket, but if they are reasonable points, I try to explain. I am planning for the long-term future. I am planning for the long-term future. People say build a team not a hotel, but that argument is irrelevant. It's like fish or meat

Experience shows that after a disaster it is particularly difficult with the Americans, who appear to be quite cowardly despite their Rambo films.

I never make forecasts but whoever wins that game will win the final.

We had probably our best ever Player of the Year Dance last week. You elected Dennis Wise as Player of the Year. Dennis accepted his award mimicking Vialli, whereupon Zola shouted 'Speak English', Dennis switched to his normal Cockney voice only for Zola to shout 'You're still not speaking English'.

Every club has three types: fans, parasites and people who work their bollocks off, even ladies.