I went and looked at one of these great cathedrals one day, and I was blown away by it. From there I became interested in how cathedrals were built, and from there I became interested in the society that built the medieval cathedral. It occurred to me at some point that the story of the building of a cathedral could be a great popular novel.
Ken FollettIโve worked with volunteers before,โ he began. โItโs important not toโฆ not to treat them like servants. We may feel that they are laboring to obtain a heavenly reward, and should therefore work harder than they would for money; but they donโt necessarily take that attitude. They feel theyโre working for nothing, and doing a great kindness to us thereby; and if we seem ungrateful they will work slowly and make mistakes. It will be best to rule them with a light touch.
Ken Follett