The only factor becoming scarce in a world of abundance is human attention.

Much of outcomes research is a systematic attempt to exploit what is known and make it better.

It's generally much easier to kill an organization than to change it substantially.

What technology is really about is better ways to evolve. That is what we call an 'infinite game.' ... A finite game is played to win, and an infinite game is played to keep playing.

In a broad systems sense, an organism's environment is indistinguishable from the organism itself.

One of the functions of an organization, of any organism, is to anticipate the future, so that those relationships can persist over time.

Organizations get invested into a particular product. And sometimes the best thing is to stop making that product, even though it's profitable, because it has optimized at a local peak.