How do entrepreneurs survive their early failures? They don't view their failures as failures - they view these experiences as feedback, and a prelude to future success.

Each organism's environment, for the most part, consists of other organisms.

The most certain thing you can say about the environment tomorrow is that it probably is going to be just like today, for the most part.

A complaint is a unique opportunity to strengthen the relationship with the client.

Attention deficit is no longer the supposed domain of Generation Y's who were brought up on a diet of social media and new technology. A recent study revealed 65 percent of 55-64 year olds surf, text and watch television simultaneously.

The way that organizations and organisms anticipate the future is by taking signals from the past, most the time.

The nature of an innovation is that it will arise at a fringe where it can afford to become prevalent enough to establish its usefulness without being overwhelmed by the inertia of the orthodox system.