How do entrepreneurs survive their early failures? They don't view their failures as failures - they view these experiences as feedback, and a prelude to future success.

Any believable prediction will be wrong. Any correct prediction will be unbelievable.

The current understanding was that it was impossible to predict how something would evolve because it was a very turbulent environment full of things interacting with each other.

One of the functions of an organization, of any organism, is to anticipate the future, so that those relationships can persist over time.

We are infected by our own misunderstandin g of how our own minds work.

A complaint is a unique opportunity to strengthen the relationship with the client.

A single thread of self generation ties the cosmos, the bios, and the technos together into one creation. Humans are not the culmination of this trajectory but an intermediary, smack in the middle between the born and the made... The arc of complexity and open-ended creation in the last four billion years is nothing compared to what lies ahead.