An organization's reason for being, like that of any organism, is to help the parts that are in relationship to each other, to be able to deal with change in the environment.

Softball isn't just a game it's away of life.

But when you are embodied in a location, in a physical plant, in a set of people, and in a common history, that constrains your evolution and your ability to evolve in certain directions.

Much of outcomes research is a systematic attempt to exploit what is known and make it better.

It's more along the lines of raising a child: we train the system to a certain range of behaviors that we find most useful. But then we let it go, because we don't want to have to be babysitting it the whole time.

The most interesting thing about change in the environment is that for the most part the environment isn't changing.

Your greatest job is shedding what you don't have to do.