If we cannot make a profit, that means we are committing a sort of crime against society. We take society's capital, we take their people, we take their materials, yet without a good profit, we are using precious resources that could be better used elsewhere.
Konosuke MatsushitaAfter-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.
Konosuke MatsushitaWe are apt to think that our ideas are the creation of our own wisdom but the truth is that they are the result of the experience through outside contact.
Konosuke MatsushitaA person who sins neither in thought nor deed, and is fair and just, gains enormous courage and strength. As a leader, you need courage born of integrity in order to be capable of powerful leadership. To achieve this courage, you must search your heart, and make sure your conscience is clear and your behavior is beyond reproach.
Konosuke Matsushita