If we cannot make a profit, that means we are committing a sort of crime against society. We take society's capital, we take their people, we take their materials, yet without a good profit, we are using precious resources that could be better used elsewhere.
Konosuke MatsushitaA natural response to a natural phenomenon -that is the secret of success in business and management. You will always win if you rely on common sense.
Konosuke MatsushitaNo matter how deep a study you make. What you really have to rely on is your own intuition and when it comes down to it, you really don't know what's going to happen until you do it.
Konosuke MatsushitaOur social mission as a manufacturer is only realized when products reach, are used by, and satisfy the customer . . . We need to take the customer's skin temperature daily.
Konosuke MatsushitaIn order to do a good job a person must like what he or she is doing....'Love thy work', and you will be successful..... If you do things just because you have to, then you will never enjoy work. Nor will you do a good job if you do it simply out of a sense of duty. stress is often a by-product of such passive or negative attitudes toward work. Paradoxically as it may sound, love of work can be the best medicine for workaholism.
Konosuke MatsushitaWe are going to win and the industrial West is going to lose out; there's not much you can do about it because the reasons for your failure are within yourselves.
Konosuke MatsushitaAfter-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.
Konosuke MatsushitaRecognizing our responsibilities as industrialists, we will devote ourselves to the progress and development of society and the well-being of people through our business activities, thereby enhancing the quality of life throughout the world.
Konosuke MatsushitaWe are apt to think that our ideas are the creation of our own wisdom but the truth is that they are the result of the experience through outside contact.
Konosuke MatsushitaIt is a kind of law of nature. The goal one aims for can rarely be reached by a direct road.
Konosuke MatsushitaBetter service for the customer is for the good of the public, and this is the true purpose of enterprise.
Konosuke MatsushitaThe main purpose of production is to manufacture items of good quality for daily use in abundant supply, thereby enhancing and improving the life for everyone and it is this goal that I am dedicated.
Konosuke MatsushitaYou may be a well-educated, clever and virtuous person, but those qualities will not necessarily make you a successful businessman. You must give your best to each and every task you take on, and reflect on your performance with an honest and unprejudiced eye.
Konosuke MatsushitaPossessing material comforts in no way guarantees happiness. Only spiritual wealth can bring true true happiness.
Konosuke MatsushitaA person who sins neither in thought nor deed, and is fair and just, gains enormous courage and strength. As a leader, you need courage born of integrity in order to be capable of powerful leadership. To achieve this courage, you must search your heart, and make sure your conscience is clear and your behavior is beyond reproach.
Konosuke Matsushita