Most people, if they think at all about the dictionary, think of it as this fixed object given to us from on high. It is the thing that legitimizes language and makes language real. You never think that it's actually compiled by living, breathing nerds like me. When you realize that it's compiled by people, it becomes a different thing, a different kind of document.

I make the case in the book that Standard English, that language we all aspire to live and move and have our being within, is actually based on a fiction. It's not anyone's native way of speaking or writing. That's why we have to take classes in it. Language is just really squishy.

It's very easy, when things like the gay marriage write-in happen, to get sick of how people view language and say, "ah, come on it's just a dictionary." But then you hear from people who say if you take out "retarded" it won't exist anymore, and there will be no slurs for people to call my child. And that's just heartrending.

Language is the primary way we communicate with each other, and we have really strong feelings about what words mean, and about good language and bad. Those things are really based on sort of an agglutination of half-remembered rules from high school or college, and our own personal views on language and the things we grew up saying, the things we grew up being told not to say.

Lexicographers may be nerds who don't like human contact, but we're still people.

Back in the 19th century, our marketing folks decided to play up the refined usage angle because prescriptivism was very popular: our dictionary is where you go to learn anything about anything. That really set the tone in North America for how people responded to dictionaries.

A lot of people thought oh, we caught the dictionary in racism, or all it takes is a whole bunch of people saying that a word is bad for the dictionary to change it. That's not the case. For nude, things that are called nude color, that color palate has broadened very recently, in the last maybe seven to 10 years, and now covers all skin tones.