It's fine to pretend that people are one-dimensional, like in body size; the problem comes when you forget that you are just pretending.

We use the Air Force analogy: there were expensive things they had to do to get a cockpit suitable for a lot of pilots, like wraparound windshields, but their initial solutions, when they realized average didn't work, were adjustable seats. How in the world did they not already have adjustable seats in their planes? We're looking for adjustable seats for education, for basic things that we can do.

The whole idea of timing tests is a century old, from a scientist who thought speed and ability were tightly correlated, which they are not.

I care deeply about opportunity and fairness, because I grew up really poor.

We need to develop people rather than process them.

Talent - really, everyone agrees, it's multidimensional, and often overlooked in standard assessments. That's not hard for people to accept.

It's fine to pretend that people are one-dimensional, like in body size; the problem comes when you forget that you are just pretending.