The Age of Average gave us a lot. Take clothing: We've all benefited remarkably from large, medium and small sizes making things affordable and available, but when it really counts - the wedding gown and the pressurized fighter pilot suit - it's bespoke all the way.

Character is incredibly jagged, and incredibly contextualized, even to the point where I still feel uncomfortable thinking about it.

We need to develop people rather than process them.

We use the Air Force analogy: there were expensive things they had to do to get a cockpit suitable for a lot of pilots, like wraparound windshields, but their initial solutions, when they realized average didn't work, were adjustable seats. How in the world did they not already have adjustable seats in their planes? We're looking for adjustable seats for education, for basic things that we can do.

The whole idea of timing tests is a century old, from a scientist who thought speed and ability were tightly correlated, which they are not.

We've become so used to the concept as a measuring and sorting tool, that it and its correlates - below-average, above-average - are everyday speech. We don't even question the language, although the challenges we face require a different mindset.

Talent - really, everyone agrees, it's multidimensional, and often overlooked in standard assessments. That's not hard for people to accept.