We live under the illusion that organizations are 'them' when, in reality, they are 'us.' If we wish to work in evolved organizations, we must each be the first to start the journey.

THE POWER OF A COMPELLING CAUSE RESTS IN THE SOUL OF ITS CREATOR, because a cause springs from the soul. It is a spiritual statement from one soul that cannot be the result of many. It comes from a deep place of knowing, some conviction that a richly imagined future could in some way, dramatically and positively, change the world.

Great leadership is about human experiences, not processes.

People are motivated by fear, but they are not inspired by it. Everything that inspires us comes from love.

Leadership is not a formula or a program, it is a human activity that comes from the heart and considers the hearts of others. It is an attitude, not a routine.

Authenticity is the alignment of head, mouth, heart, and feet - thinking, saying, feeling, and doing the same thing - consistently. This builds trust, and followers love leaders they can trust.

Followers are the customers of the Higher Ground Leader, who strives to meet or exceed the outer and inner needs of followers.