Leadership is not a formula or a program, it is a human activity that comes from the heart and considers the hearts of others. It is an attitude, not a routine.

Great leadership is about human experiences, not processes.

Leadership is not a formula or a program, it is a human activity that comes from the heart and considers the hearts of others. It is an attitude, not a routine.

Authenticity is the alignment of head, mouth, heart, and feet - thinking, saying, feeling, and doing the same thing - consistently. This builds trust, and followers love leaders they can trust.

Surely we have a responsibility to finally listen to - and honor - the siren calls of our souls, which have been silenced by our egos throughout our lives? How else can we connect with our essence, the source of our calling?

THE POWER OF A COMPELLING CAUSE RESTS IN THE SOUL OF ITS CREATOR, because a cause springs from the soul. It is a spiritual statement from one soul that cannot be the result of many. It comes from a deep place of knowing, some conviction that a richly imagined future could in some way, dramatically and positively, change the world.

More than anything else today, followers believe they are part of a system, a process that lacks heart. If there is one thing a leader can do to connect with followers at a human, or better still a spiritual level, it is to become engaged with them fully, to share experiences and emotions, and to set aside the processes of leadership we have learned by rote.