You can be serious without a suit

Our goal is long-term growth in revenue and absolute profit - so we invest aggressively in future innovation while tightly managing our short-term costs.

Computing is kind of a mess. Your computer doesn't know where you are. It doesn't know what you're doing. It doesn't know what you know.

We should be building great things that don't exist.

Especially in technology, we need revolutionary change, not incremental change.

We don't have as many managers as we should, but we would rather have too few than too many.

Over time, it's becoming more and more understood by people that we're acting in their interests. And that's a very, very powerful thing for our brand.