Always work hard on something uncomfortably exciting!

Part of our brand is that we're pretty understated in what we do. If you look at other technology companies, they might preannounce things, and it will be a couple years before they really happen, and they don't happen in the way they said they would.

Small groups of people can have a really huge impact.

Many leaders of big organizations, I think, don't believe that change is possible. But if you look at history, things do change, and if your business is static, you're likely to have issues.

If you can run the company a bit more collaboratively, you get a better result, because you have more bandwidth and checking and balancing going on.

Lots of companies don't succeed over time. What do they fundamentally do wrong? They usually miss the future.

You need to get one thing done well, or else you don't have permission to do anything else.