What we care about is, when faced with a problem and you're a member of a team, do you, at the appropriate time, step in and lead. And just as critically, do you step back and stop leading, do you let someone else?
Laszlo BockThe focus on process rather than purpose creates an insidious opportunity for sly employees to manipulate the system.
Laszlo BockWe want to understand what works here rather than what worked at any other organization.
Laszlo BockG.P.A.โs are worthless as a criteria for hiring, and test scores are worthless. We found that they donโt predict anything.
Laszlo Bock