If I Had To Sum Up In One Word The Qualities That Make Up A Good Manager, I'd Say Decisiveness.

I was at Ford for 32 years. I went to Chrysler in 1978, four or five months after I got canned by Henry Ford.

Listening can make the difference between a mediocre organization and a great one.

It was emotional when Chrysler sold out to the Germans.

The only rock I know that stays steady, the only institution I know that works, is the family.

I have found that being honest is the best technique I can use. Right up front, tell people what you're trying to accomplish and what you're willing to sacrifice to accomplish it.

I've got to get stop getting fired like this. People will start to think I'm a drifter.