The new Web is a very different thing. It's a tool for bringing together the small contributions of millions of people and making them matter. Silicon Valley consultants call it Web 2.0, as if it were a new version of some old software. But it's really a revolution.

A novel with a bad middle is a bad book. A bad ending is something I've just gotten in the habit of forgiving.

I'm now much more excited about genre distinctions. What I still see breaking down are more the hierarchical arrangements of genres. That is, "There is literary fiction, and then there are lesser genres." I'm much more clear on the idea that literary fiction is itself a genre. It is not above other genres. It is down there in the muck with all the other genres, and it's doing the wonderful things that it does, but to give it a Y-axis, to make it high and low, just seems absurd. I stand by that.

She still had her bad days, no question, when the black dog of depression sniffed her out and settled its crushing weight on her chest and breathed its pungent dog breath in her face. On those days she called in sick to the IT shop where, most days, she untangled tangled networks for a song. On those days she pulled down the shades and ran dark for twelve or twenty-four or seventy-two hours, however long it took for the black dog to go on home to its dark master.

I feel very conscious of my influences. T.H. White is very important for me.

His crush went from exciting to depressing, as if he'd gone from the first blush of infatuation to the terminal nostalgia of a former lover without even the temporary relief of an actual relationship in between.

Maybe there's a sense that technology isn't necessarily the answer to a lot of our problems. Fantasy offers readers a less radically alienated world - a world where desires and feelings that normally are trapped inside your mind are made real in the form of magic.