When forgiveness is necessary, don't wait too long. We must begin to forgive, because without forgiving, we choke off our own joy; we kill our own soul. People carrying hate and resentment can invest themselves so deeply in that resentment that they gradually define themselves in terms of it.

Forgiving is love's toughest work, and love's biggest risk. If you twist it into something it was never meant to be, it can make you a doormat or an insufferable manipulator. Forgiving seems almost unnatural. Our sense of fairness tells us people should pay for the wrong they do. But forgiving is love's power to break nature's rule.

The difference between guilt and shame is very clear--in theory. We feel guilty for what we do. We feel shame for what we are. A person feels guilt because he did something wrong. A person feels shame because he is something wrong. We may feel guilty because we lied to our mother. We may feel shame because we are not the person our mother wanted us to be.

Self control is about being in charge of the direction our lives are taking. Now for the paradox: We get control of our lives, ultimately, not by will power but by surrender.

The problem with revenge is that it never gets what it wants; it never evens the score. Fairness never comes. The chain reaction set off by every act of vengeance always takes its unhindered course. It ties both the injured and the injurer to an escalator of pain...Why do family feuds go on and on?...the reason is simple: no two people, no two families, ever weigh pain on the same scale.

We feel properly embarrassed when we are caught doing something that makes us look inept, knuckleheaded, or inappropriate. Maybe the difference is this: we feel embarrassed because we look bad, and we feel shame because we think we are bad. When we are embarrassed, we feel socially foolish. When we are shamed, we feel morally unworthy.

Forgiveness is the key that can unshackle us from a past that will not rest in the grave of things over and done with. As long as our minds are captive to the memory of having been wronged, they are not free to wish for reconciliation with the one who wronged us.