Spoken forgiveness, no matter how heartfelt, works best when we do not demand the response we want. I mean that when we tell people we forgive them, we must leave them free to respond to our good news however they are inclined. If the response is not what we hoped for, we can go home and enjoy our own healing in private.

Waiting is the hardest work of hope.

Forgiving is love's toughest work, and love's biggest risk. If you twist it into something it was never meant to be, it can make you a doormat or an insufferable manipulator. Forgiving seems almost unnatural. Our sense of fairness tells us people should pay for the wrong they do. But forgiving is love's power to break nature's rule.

We feel properly embarrassed when we are caught doing something that makes us look inept, knuckleheaded, or inappropriate. Maybe the difference is this: we feel embarrassed because we look bad, and we feel shame because we think we are bad. When we are embarrassed, we feel socially foolish. When we are shamed, we feel morally unworthy.

When forgiveness is necessary, don't wait too long. We must begin to forgive, because without forgiving, we choke off our own joy; we kill our own soul. People carrying hate and resentment can invest themselves so deeply in that resentment that they gradually define themselves in terms of it.

The God who has the whole world in his hands has grace for the whole world in his heart.

Gandhi was right: if we all live by 'an eye for an eye' the whole world will be blind. The only way out is forgiveness.