The difference between guilt and shame is very clear--in theory. We feel guilty for what we do. We feel shame for what we are. A person feels guilt because he did something wrong. A person feels shame because he is something wrong. We may feel guilty because we lied to our mother. We may feel shame because we are not the person our mother wanted us to be.

To forgive is to set a prisoner free and discover that the prisoner was you.

You and I were created for joy, and if we miss it we miss the reason for our existence. If our joy is honest joy, it must somehow be congruous with human tragedy. This is the test of joy's integrity. It is compatible with pain. Only the heart that hurts has a right to joy.

None of us wants to admit that we hate someone... When we deny our hate we detour around the crisis of forgiveness. We suppress our spite, make adjustments, and make believe we are too good to be hateful. But the truth is that we do not dare to risk admitting the hate we feel because we do not dare to risk forgiving the person we hate.

Their pain [the injurer's pain at having injured you] and your pain create the point and counterpoint for the rhythm of reconciliation. When the beat of their pain is a response to the beat of yours, they have become truthful in their feelings...they have moved a step closer to a truthful reunion.

How many times should you forgive your household bruiser? You should not even think about forgiving him. Not yet. Not as long as he has his foot on your neck. Your problem at this point is not forgiving. Your problem is how to get out of his reach. Once you get away from him, you can think about forgiving him.

Forgiving is tough. Excusing is easy. What a mistake it is to confuse forgiving with being mushy, soft, gutless, and oh, so understanding. Before we forgive, we stiffen our spine and we hold a person accountable. And only then, in tough-minded judgment, can we do the outrageously impossible thing: we can forgive.