We feel guilty for what we do. We feel shame for what we are.

The problem with revenge is that it never evens the score. It ties both the injured and the injurer to an escalator of pain. Both are stuck on the escalator as long as parity is demanded, and the escalator never stops.

None of us wants to admit that we hate someone... When we deny our hate we detour around the crisis of forgiveness. We suppress our spite, make adjustments, and make believe we are too good to be hateful. But the truth is that we do not dare to risk admitting the hate we feel because we do not dare to risk forgiving the person we hate.

Not even God can make something fair out of what is intrinsically unfair. Only one thing can be done. Something must break through the crust of unfairness and create a chance for a new fairness. Only forgiveness can make the breakthrough.

The only way to heal the pain which will not heal itself is to forgive the person who hurt you. Forgiveness heals the memory's vision. ... You set a prisoner free, but you discover the real prisoner was yourself.

...Forgiving is not having to understand. Understanding may come later, in fragments, an insight here and a glimpse there, after forgiving.

The longer we hate, the harder it is to heal us.