None of us wants to admit that we hate someone... When we deny our hate we detour around the crisis of forgiveness. We suppress our spite, make adjustments, and make believe we are too good to be hateful. But the truth is that we do not dare to risk admitting the hate we feel because we do not dare to risk forgiving the person we hate.

Gandhi was right: if we all live by 'an eye for an eye' the whole world will be blind. The only way out is forgiveness.

Forgiving is tough. Excusing is easy. What a mistake it is to confuse forgiving with being mushy, soft, gutless, and oh, so understanding. Before we forgive, we stiffen our spine and we hold a person accountable. And only then, in tough-minded judgment, can we do the outrageously impossible thing: we can forgive.

A wise judge may let mercy temper justice but may not let mercy undo it.

To miss out on joy is to miss out on the reason for your existence.

Not even God can make something fair out of what is intrinsically unfair. Only one thing can be done. Something must break through the crust of unfairness and create a chance for a new fairness. Only forgiveness can make the breakthrough.

If we say that monsters [people who do terrible evil] are beyond forgiving, we give them a power they should never have...they are given the power to keep their evil alive in the hearts of those who suffered most. We give them power to condemn their victims to live forever with the hurting memory of their painful pasts. We give the monsters the last word.