CEOs are no different than the guy in the mailroom. They all have to learn how to manage better the risk created by our increasingly risk-shifting world.

However, there's nothing more inspiring than a company that does solve problems and those problems are captured as part of a larger story.

Because my college was a local college, it had a historic role in educating minorities and the tuition increase was viewed as an obstacle in creating more opportunity for minorities. I threw myself info the protests with all my heart. Ultimately, a group of us barricaded ourselves in the school for about 3 weeks so we brought the running of the campus to a halt.

If the workers don't keep themselves current - with some assistance and guidance from their employers - then the workers who are in the legacy roles will have to be removed. That's what's so difficult.

I think small groups have more collective wisdom than an individual.

I would have to say that my mother's entrepreneurial perspective, and that of her father's, are very evident in my own outlook.

As you climb of the organizational ladder, you have to redefine your role in the value chain from player to captain to coach to manager, and for some, to owner. These are different roles and you won't be able to succeed as a manager when you're acting like a player.