I'd say handling people is the most important thing you can do as a coach. I've found every time I've gotten into trouble with a player, it's because I wasn't talking to him enough.
Lou HoltzI follow three rules: Do the right thing, do the best you can, and always show people you care. Youโve got to make a sincere attempt to have the right goals to begin with, then go after them with appropriate effort, and remember that you canโt really achieve anything great without the help of others.
Lou Holtz