Offence is so easily given. And where the 'minority' issue is involved, the rules seem to shift about: most of the time a person who is female/black/disabled/gay wants this not to be their defining characteristic; you are supposed to be blind to it. But then, on other occasions, you are supposed to observe special sensitivity, or show special respect.

After university, I got a job sub-editing and for years I was a literary editor.

One of the things that all authors of fiction must learn to judge is whether - and in what detail - to describe the face of a character.

...when a phone call competes for attention with a real-world conversation, it wins. Everyone knows the distinctive high-and-dry feeling of being abandoned for a phone call, and of having to compensate - with quite elaborate behaviours = for the sudden half-disappearance of the person we were just speaking to. 'Go ahead!' we say. 'Don't mind us! Oh look, here's a magazine I can read!' When the call is over, other rituals come into play, to minimise the disruption caused and to restore good feeling.

The reason to stand up for punctuation is that without it there is no reliable way of communicating meaning.

Texting is a supremely secretive medium of communication - it's like passing a note - and this means we should be very careful what we use it for.

I recently heard of someone studying the ellipsis (or three dots) for a PhD. And, I have to say, I was horrified. The ellipsis is the black hole of the punctuation universe, surely, into which no right-minded person would willingly be sucked, for three years, with no guarantee of a job at the end.