You cannot truly listen to anyone and do anything else at the same time.

The truth is that our finest moments are most likely to occur when we are feeling deeply uncomfortable, unhappy, or unfulfilled. For it is only in such moments, propelled by our discomfort, that we are likely to step out of our ruts and start searching for different ways or truer answers.

Whenever we think of ourselves as doing something for someone else, we are in some way denying our own responsibility. Whatever we do is done because we choose to do it, and we make that choice because it is the one that satisfies us the most.

Servant-leadership is more than a concept, it is a fact. Any great leader, by which I also mean an ethical leader of any group, will see herself or himself as a servant of that group and will act accordingly.

With total discipline we can solve all problems.

Problems are the cutting edge that distinguishes between success and failure. Problems ... create our courage and wisdom.

We cannot be a source for strength unless we nurture our own strength.