Listening well is an exercise of attention and by necessity hard work. It is because they do not realize this or because they are not willing to do the work that most people do not listen well.
M. Scott PeckChildren will, in my dream, be taught that laziness and narcissism are at the very root of human evil, and why this is so. . . . They will come to know that the natural tendency of the individual in a group is to forfeit his or her ethical judgment to the leader, and that this tendency should be resisted. And they will finally see it as each individual's responsibility to continually examine himself or herself for laziness and narcissism and then to purify themselves accordingly.
M. Scott PeckHow strange that we should ordinarily feel compelled to hide our wounds when we are all wounded! Community requires the ability to expose our wounds and weaknesses to our fellow creatures. It also requires the ability to be affected by the wounds of others... But even more important is the love that arises among us when we share, both ways, our woundedness.
M. Scott Peck