The difference is that raving fans, unlike satisfied customers, become part of your sales force. They tell friends, family and co-workers about your services and your products. And, of course, good things will happen!
Mac AndersonIt's not the things we get but the hearts we touch that will determine our success in life.
Mac AndersonLaugh loud, and laugh often. It’ll keep you happy, keep you healthy, and keep your attitude headed in a positive direction.
Mac AndersonBy the choices we make, by the attitudes we exhibit, we are influencing lives every day in positive or negative ways.
Mac AndersonIf employees feel you don't trust them to do their jobs correctly and well, they'll be reluctant to do much without your approval. On the other hand, when they feel trusted, that you believe they'll do the right things well, they'll naturally want to do things well and be deserving of your trust.
Mac Anderson