In the first night of the Arvon Foundation course, Elspeth Barker said something about the newspaper along the lines of - and I'm paraphrasing - "I do these pieces for them and it's amazing, because I don't type it out, I just fax it as it is, and the literary editor has a machine that can transform my handwriting into typed text." At which point I put my hand up and said, "Actually, I'm that machine."

As you'll know yourself, there are these moments when you're writing a book when one remark or moment will pull everything together and you'll think, "That's it. I've got what I need."

Something that had an enormous influence over my relationship with language was my stammer. I had a really bad stammer in my childhood and adolescence, and that imbues you with two things. First, a hyper-sensitivity to grammar, because a stammerer will have problematic sounds, impossible verbal stumbling blocks. Second, writing is just such a joy when you have a problem with speaking. It's so astonishing to watch language coming out of your pen without any hesitation or dysfluency.

The key thing in my becoming a writer was going on a Arvon Foundation residential writing course. I took with me a really messy twenty thousand words of something that later became After You'd Gone, my first novel. My tutors were Barbara Trapido and Elspeth Barker.

Gretta sits herself down at the table. Robert has arranged everything she needs: a plate, a knife, a bowl with a spoon, a pat of butter, a jar of jam. It is in such small acts of kindness that people know they are loved.

I met a retired police detective. And he said to me that the interesting thing about heatwaves, from a police perspective, is that the number of people who just walk out of their lives when the weather gets unbearable is astronomic. He said the police prepare themselves for it - for a huge rise in the instances of missing persons. People choose to disappear when it's hot. It was fascinating.

I still have a stammer. I hate it; I loathe and despise it. But it's always there, and I have lots of ways to conceal it. I can conceal it now but I'm not good on the telephone. I get my husband to make dentist appointments. And I hate live radio. Hate it. I really try to avoid it at all costs. But it's always there. Stammerers become skilled at sentence construction and synonyms: we have to be. Faced with a problem word, we need to have instant access to eight others we could use instead - ones we could say without stumbling. I think my stammer is a huge part of my being a writer.