I'm someone who can provide an intellectual framework, but I can't tell people who are trying to sell Product X how to do that because I don't know, and I would be faking it if I attempted to step into that role.
Malcolm GladwellTruly successful decision-making relies on a balance between deliberate and instinctive thinking.
Malcolm GladwellYou can't concentrate on doing anything if you are thinking, โWhat's gonna happen if it doesn't go right?
Malcolm GladwellIf a window is broken and left unrepaired, people walking by will conclude that no one cares and no one is in charge. Soon, more windows will be broken, and the sense of anarchy will spread from the building to the street on which it faces, sending a signal that anything goes.
Malcolm Gladwell