The particular skill that allows you to talk your way out of a murder rap, or convince your professor to move you from the morning to the afternoon section, is what the psychologist Robert Sternberg calls "practical intelligence." To Sternberg, practical intelligence includes things like "knowing what to say to whom, knowing when to say it, and knowing how to say it for for maximum effect.
Malcolm GladwellThere will be statues of Bill Gates across the Third World. There's a reasonable shot that - because of his money - we will cure malaria.
Malcolm GladwellThe single most important thing a city can do is provide a community where interesting, smart people want to live with their families.
Malcolm Gladwell