The face is not a secondary billboard for our internal feelings. It is an equal partner in the emotional process.
Malcolm GladwellThere can be as much value in the blink of an eye as in months of rational analysis.
Malcolm Gladwellunderstanding the true nature of instinctive decision making requires us to be forgiving of those people trapped in circumstances where good judgment is imperiled.
Malcolm GladwellThe issue isn't the accuracy of the bombs you have, it's how you use the bombs you have - and more importantly, whether you ought to use bombs at all.
Malcolm Gladwell