Our world requires that decisions be sourced and footnoted, and if we say how we feel, we must also be prepared to elaborate on why we feel that way...We need to respect the fact that it is possible to know without knowing why we know and accept that - sometimes - we're better off that way.
Malcolm GladwellI think actually the marketing community is approaching a crisis: There are just too many messages competing for too little attention. That is the fundamental problem.
Malcolm Gladwell...If you work hard enough and assert yourself, and use your mind and imagination, you can shape the world to your desires. (151)
Malcolm Gladwell