People are experience-rich and theory-poor. I help people organize / make sense of their experiences.

What happens when two people talk? That is really the basic question here, because, that's the basic context in which all persuasion takes place.

If your parents are billionaires, that might actually be an obstacle to your own happiness and self-development. If you go to Oxford or Harvard, that might actually thwart your desire to graduate with a science or math degree.

Outlier are those who have been given opportunities-- -and who have had the strength and presence of mind to seize them.

In the act of tearing something apart, you lose its meaning.

It is those who are successful, in other words, who are most likely to be given the kinds of special opportunities that lead to further success.

We cling to the idea that success is a simple function of individual merit and that the world in which we all grow up and the rules we choose to write as a society don't matter at all.