Instinct is the gift of experience. The first question you have to ask yourself is, 'On what basis am I making a judgment?' ... If you have no experience, then your instincts aren't any good.

Did they know why they knew? Not at all. But the Knew!

Whenever we have something that we are good at--something we care about--that experience and passion fundamentally change the nature of our first impressions.

Part of me thinks that innovation, real innovation in health care delivery, needs to happen from the bottom to the top.

I think that persistence and stubbornness and hard work are probably, at the end of the day, more important than the willingness to take a risk.

I should point out that I have a picture of Asbel Kiprop as the screensaver on my phone. Is that embarrassing?

Flom had the same experience...He didn't triumph over adversity. Instead, what started out as adversity ended up being an opportunity.