Activism that challenges the status quo, that attacks deeply rooted problems, is not for the faint of heart.

You don't start at the top if you want to find the story. You start in the middle, because it's the people in the middle who do the actual work in the world.

You can't concentrate on doing anything if you are thinking, “What's gonna happen if it doesn't go right?

We can unravel the logic behind who succeeds and who doesn't.

Innovation-the heart of the knowledge economy-is fundamentally social.

People who bring transformative change have courage, know how to re-frame the problem and have a sense of urgency.

Part of me thinks that innovation, real innovation in health care delivery, needs to happen from the bottom to the top.