...mediocre people find their way into positions of authority...because when it comes to even the most important positions, our selection decisions are a good deal less rational than we think.

People are experience-rich and theory-poor. I help people organize / make sense of their experiences.

being able to act intelligently and instinctively in the moment is possible only after a long and rigorous of education and experience

Success is a function of persistence and doggedness and the willingness to work hard.

It's not about how smart you are. It's about your values.

Through embracing the diversity of humans beings, we will find a sure way to true happiness.

Practice isn't the thing you do once you're good. It's the thing you do that makes you good.