As we talk about devices, you should never forget that behind every one there is a person - a customer. It“s not the Internet of Things, but the Internet of People - of customers. We are moving to one-to-one relationships.

When I look out from my own business career, I tried to learn from some of the best people, regardless of the industry.

One problem we discovered, for example, was that our "create a new account" button was in the wrong place...By simply moving it to the left side, mirroring the way people read, we saw a huge improvement in the way people used the site.

If you look at the top 10 enterprise software companies, a lot of them are important but irrelevant companies. It's really important to be relevant and important.

Life grows relative to one’s investment in it.

The concept that I like the most, and the one that I’ve taken most to heart, is the belief that people can’t be united or focused unless they share a common philosophy - a philosophy that gives their effort a greater meaning.

You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.