As we talk about devices, you should never forget that behind every one there is a person - a customer. It“s not the Internet of Things, but the Internet of People - of customers. We are moving to one-to-one relationships.

Customers want new functionality, but they don't want the traditional complexity that has marred products in the past.

You don't want to be the only car company. When you're the only car company and there's no competition, customers may not know what a car is, the roads may not be developed for cars, there may not be gas stations everywhere.

I just cannot understand why we can't have better schools. That private schools are the only option for the kind of high-net-worth crowd, I think, is ridiculous. It should be a major initiative. It should be something we're all working on. We have to get our head out of the clouds.

Philanthropy can be integrated into business. I believe strongly that companies can be incredible agents of good in the world.

There is no finish line when it comes to system reliability and availability, and our efforts to improve performance never cease.

Social embedded business processes that solve concrete needs are key to enterprise social collaboration.