My summers at Apple had taught me that the secret to encouraging creativity and producing the best possible product was to keep people fulfilled and happy. I wanted the people who built salesforce.com to be inspired and to feel valued.

In business, we say that people overestimate what you can do in a year and underestimate what you can do in a decade. This is true in philanthropy as well.

There is no finish line when it comes to system reliability and availability, and our efforts to improve performance never cease.

One person at a time, one company at a time.

Journalists immediately think of me as a resource for a quote or comment because they know that I will be available to offer fresh insight and meet their deadlines.

You have chosen the wrong path if it's not fun. And you are probably not taking enough risk if it's not hard and rocky sometimes.

The CMO is expected to spend more on technology than the CIO by 2017.