Once you know what you want and what is important for you to achieve, also define the values associated with it. What is important? That is something a lot of entrepreneurs pass by too quickly. For us, the things that were important were, No. 1, customer success. Nothing is more important to us than making sure every customer is successful in our service.

The concept that I like the most, and the one that I’ve taken most to heart, is the belief that people can’t be united or focused unless they share a common philosophy - a philosophy that gives their effort a greater meaning.

This is what our customers are asking for to take them to the next level and free them from the bondage of mainframe and client-server software.

We strive always to have a beginner's mind.

I always tell people: Life is the dance between what you desire most and what you fear most. You've got to be able to deal with the threshold of control.

Multi-Tenancy is a requirement for a SaaS vendor to be successful

All this green stuff is great, it's great we don't have plastic bottles or plastic bags and all of that, but how about some great schools?