We strive always to have a beginner's mind.

Although I loved working on technology - I've always been a computer geek at heart - my professors encouraged me to get a real-world job working with customers.

When I look out from my own business career, I tried to learn from some of the best people, regardless of the industry.

Philanthropy isn't just about big gifts; it's about participation. It is about the grace that comes from working together.

Customers want new functionality, but they don't want the traditional complexity that has marred products in the past.

I'm amazed by the potential of more companies employing integrated philanthropic initiatives at earlier stages in their life cycle. What if this were done on an even more massive scale? Consider what would happen if a top-tier venture-capital firm required the companies in which it invested to place 1% of their equity into a foundation serving the communities in which they do business.

As we talk about devices, you should never forget that behind every one there is a person - a customer. It“s not the Internet of Things, but the Internet of People - of customers. We are moving to one-to-one relationships.