You don't want to be the only car company. When you're the only car company and there's no competition, customers may not know what a car is, the roads may not be developed for cars, there may not be gas stations everywhere.

The cloud services companies of all sizes; the cloud is for everyone. The cloud is a democracy.

The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.

Mult-Tenancyi is really the future of our industry.

I've worked with a variety of presidents over the years on both sides of the aisle and congressmen and senators, so I'm not into trying to demonize anybody. It used to be that people would fight like hell on the floor of the house and they'd go have a beer together. Now it's like you're radioactive if you talk to the other side, which keeps us from getting anything done. I'm an independent personally, and I vote for who I believe will make the biggest difference.

Most of all, I discovered that in order to succeed with a product, you must truly get to know your customers and build something for them.

I always tell people: Life is the dance between what you desire most and what you fear most. You've got to be able to deal with the threshold of control.