One person at a time, one company at a time.

Some people would argue the other side: that the business of business is business, and companies should only be focused on profits. But in today's world, I don't think corporations can only be focused on profits, because they are inextricably linked with the communities that they serve. I do not believe you can be a leader in your industry without being a leader in your community. It's a fundamental shift in how you think about business.

Most of all, I discovered that in order to succeed with a product, you must truly get to know your customers and build something for them.

Presentation skills are key. People who work for you represent your brand. You want them to present themselves - and represent you - in a certain way.

Relationships with the media are really important. The media has a more important voice today than it has ever had. We don't advertise. We only have one marketing vehicle, which is editorial, and our ability to get our message out and communicate it effectively.

Multi-Tenancy is a requirement for a SaaS vendor to be successful

Mult-Tenancyi is really the future of our industry.