The true genius of a great manager is his or her ability to individualize. A great manager is one who understands how to trip each person's trigger.

The best way to find out whether you're on the right path? Stop looking at the path.

American culture is CEO obsessed. We celebrate the hard-charging heroes and mythologize the iconoclastic visionaries. Those people are important.

The time you spend with your best (employees) is, quite simply, your most productive time.

Your strongest life is built through a continuous practice of designing moment by moment.

My point is, people really don't change very much.

The talented employee may join a company because of its charismatic leaders, its generous benefits, and its world-class training programs, but how long that employee stays and how productive he is while he is there is determined by his relationship with his immediate supervisor.