If we have to know without a doubt that the choices we are making are the perfect ones, we risk never making any choices at all.

In the minds of great managers, consistent poor performance is not primarily a matter of weakness, stupidity, disobedience, or disrespect. It is a matter of miscasting.

The best strategy for building a competitive organization is to help individuals become more of who they are.

Everyone can probably do at least one thing better than ten thousand other people.

We need to say goodbye to the traditional methodologies of corporate universities.

If we have to know without a doubt that the choices we are making are the perfect ones, we risk never making any choices at all.

Innovation and best practices can be sown throughout an organization - but only when they fall on fertile ground.